Rocky Mountain Chocolate Factory

Reviews

• ★ ☆ ☆ ☆ ☆
  HORRIBLE CUSTOMER SERVICE (would give no stars but apparently can't) We are from out of town (few hours away actually) and come because we don't have a store where we live. We have come to this store many times and never has the service been very good. When we went into the store today and asked about a product, as I didn't see what I was looking for in the display, and the man working (who I believe is either the owner or manager) was extremely rude and kept his back turned to us even when speaking, rudely said 'Well we have one!' The other lady working proceeded to give us a dirty look which continued as we made our way out of the store. It was because of his rude behaviour and his snappy tone that I didn't even buy the one item he had or the other things I'd hoped to get for my children. I stood outside the store for a few minutes while I watched them talk and she stared at me with a dirty look on her face. Had I been treated with at least alittle bit of decency I would have bought some items. I'm very disappointed in this particular store and will NEVER shop here again! There is absolutely no costumer service and I truly expect more from a grown man.
  By Ariana Warner, December 13, 2016

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About Rocky Mountain Chocolate Factory in Medicine Hat